Privacy Policy

Last updated: September 30, 2025

This Privacy Policy describes how LuGrowth OU (“we”, “us”, “our”) collects, uses, and protects information when you use gemverse.zone (the “Website”).

Company Information

Company name: LuGrowth OU
Company number: 17109557
Registered address: Harju maakond, Tallinn, Haabersti linnaosa, Paldiski mnt 199a, 13517, Estonia
Contact email: support@gemverse.zone

Information We Collect

We may collect the following types of information:

• Contact information (such as email address, when you contact support)
• Technical data (IP address, browser type, device information)
• Usage data related to gameplay and website interaction
• Payment-related data (processed securely by third-party payment providers; we do not store full card details)

How We Use Your Information

We use collected information to:

• Operate and maintain the website and game
• Process purchases and deliver digital content
• Provide customer support
• Improve performance, gameplay, and user experience
• Comply with legal and regulatory obligations

Data Sharing

We do not sell personal data. Information may be shared only with trusted third-party service providers (such as hosting, analytics, and payment processors) strictly for operational purposes.

Data Security

We apply reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@gemverse.zone.